Subscriptions

Find answers to all your questions about our subscription service, including how to sign up, manage your subscription, change your delivery schedule, update payment details, and cancel if needed. Learn more about the benefits of subscribing, such as discounts, flexibility, and hassle-free auto-delivery, ensuring you never run out of your favorite products.

All articles

26 articles
I redeemed points but didn't get credit on my order — what should I do?
Can I use a discount code on a subscription order?
Can I gift a subscription to someone else?
Does my subscription renew automatically?
How do I reactivate a cancelled subscription?
My subscription was cancelled but I didn't cancel it — what happened?
Can I have multiple subscriptions at different frequencies?
How do I change the shipping address on my subscription?
How do I use my loyalty points on a subscription order?
I didn't receive a confirmation email for my subscription — what should I do?
Why did my subscription order ship earlier than expected?
How do I update my payment method on my subscription?
How do I add or remove a product from my subscription?
How do I swap the flavour on my subscription?
I was charged for my subscription unexpectedly — what should I do?
How do I change how often my subscription ships?
How do I manage my subscription — edit, change, update?
How do I pause my subscription?
My subscription discount isn't applying — what should I do?
My subscription product is out of stock — what happens?
How do I skip my next subscription order?
How do I cancel my BioSteel subscription?
How to cancel my subscription?
Am I stuck with the same subscription flavour?
Why can’t I edit my Subscription order?
My subscription order will not cancel
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Order Tracking
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Claims
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