How do I cancel my BioSteel subscription?

You can manage your subscription — including cancelling — directly from your account at biosteel.com/account. From there you can also pause, skip orders, change products, or adjust your frequency before deciding to cancel.

Important: cancelling a subscription is not the same as cancelling an order.

Your subscription has two separate components:

• The subscription — the recurring billing schedule. Cancelling this stops all future charges and shipments.
• Individual orders — each charge created when your subscription processes. Cancelling a specific order does not cancel the subscription itself; future charges will still occur on schedule.

If you only want to stop your next shipment without cancelling entirely, use the skip or pause option instead.

If you run into any issues cancelling through your account, contact BioSteel support at biosteel.com/pages/contact and the team will take care of it.