Skip to main content

Why can’t I edit my Subscription order?

Subscriptions must be altered before the next order date and an email is sent 4 days prior to the next order date allowing customers time to manage on their own accord or request assistance. Customers have direct access to manage the subscribed products in-between "next order" dates. Orders can not be altered or change on the "next order" date, this must be done beforehand. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

Comments

0 comments

Please sign in to leave a comment.

Still need help?
Open a support ticket
Order Tracking
Track an order
Claims
File a claim
Powered by Zendesk