All articles
14 articles
Why was my discount code removed at checkout?
What happens to my points if I return an order?
How do I connect my account to earn points on past orders?
Can a team or organization use one discount code?
How do I check my loyalty points balance?
Can I use a discount code on a subscription order?
My reward code showed the wrong amount at checkout — what should I do?
Do I earn points on subscription orders?
Do loyalty points expire?
How do I claim a free product reward?
How do I use points to get free shipping?
My discount code isn't working — what should I do?
My loyalty points aren't showing up — what should I do?
How do I redeem my BioSteel loyalty points?