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What if I received extra items in my order I wasn't charged for?

If you received items you didn't order and weren't charged for, contact support at biosteel.com/pages/contact with your order number and let the team know what arrived. They'll advise whether the items need to be returned.

In most cases the team will ask you to keep the extra items — but it's always worth letting us know so inventory can be accounted for.

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