Step-by-step
- Add your items to cart and proceed to checkout.
- On the checkout page, look for the Discount code or Gift card field.
- Type or paste your code exactly as provided (codes are case-sensitive).
- Click Apply. The discount will appear in your order summary before you complete payment.
Common reasons a code might not work
- Expired: Most codes have a set expiry date. Check the original promotion or email.
- Minimum cart value: Some codes require a minimum spend.
- One-time use: Some codes are single-use per customer.
- Subscription cart: Promotional codes generally cannot be stacked with the subscription discount. Try the code on a one-time purchase instead.
- Typo: Double-check for spaces before or after the code.
If your code should be valid but isn't applying, contact support at biosteel.com/pages/contact with a description of the issue and the code you're trying to use.